With the explosion of AI chatbots and their bizarre statements, media attention has focused on the machines. Google’s LaMDA says it’s afraid to die. Microsoft’s Bing bot says it wants to kill people.
Are these chatbots conscious? Are they just pretending to be conscious? Are they possessed? These are reasonable questions. They also highlight one of our strongest cognitive biases.
Chatbots are designed to trigger anthropomorphism. Except for a few neuro-divergent types, our brains are wired to perceive these bots as people. With the right stimulus, we’re like the little boy who’s certain his teddy bear gets lonesome, or that the shadows have eyes. Tech companies are well aware of this and use it to their advantage.